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We are proud to be a company that values and respects your privacy. We understand that the data you entrust us with is sensitive, and we take extra measures to ensure that it is safe and secure.

Security is our No. 1 Priority

Below we've outlined our data protection practices to ensure your privacy, including the collection, use, and protection of personal data.


No personal data is required, by default

We do not require any personal data from you, except for your email when registering an admin account. When you run the games that you have built on PlayTours, our software does not require players to register an account to start playing. It is entirely up to you to request personal data from players by specifically adding questions for them to answer.

Flexible Data Deletion: Automatic & Manual

PlayTours, the best scavenger hunt app, allows you to delete your data whenever you want. We have data deletion buttons placed prominently on relevant pages. Additionally, we have an auto-deletion policy where we erase your data within 3 months. Your data is not retained indefinitely and is only kept for as long as necessary.


Encrypted at rest

We take extra measures to ensure that your data is safe and secure.  We encrypt all data at rest so that even in the unlikely event of a data breach, the information is unreadable and unusable. Your data is protected with the highest level of security measures, and you can rest assured that your information is safe with us.

We use Google's Firebase for authentication and storage. The services that we use have successfully completed the ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, and SOC 3 evaluation processes.

No 3rd parties

We value your privacy and will not sell your data to any third party. We also do not use any third-party services that would allow them to access your data. We believe that transparency is key, and we will always put you first, ensuring that your data is never used for any other purpose.


Only aggregated analytics

At PlayTours, we collect anonymous data about how our software is used to improve our services. However, we only use aggregated data so it is impossible to identify any individual user. We value privacy and believe that you should have better control over personal information, including the use of your data for analytics.

Contact Our
Data Protection Officer

For data access and erasure, or any other data-related questions

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