The PlayTours Onboarding Experience


Welcome to PlayTours! We are excited to onboard you onto our platform and make your event a success. Read below to see the step-by-step process from start to finish.

Step 1: Create an account in

Step 2: If you want us to create your game for you, send us your game ideas and media (photos/videos/audio) via "". Do send us your game idea in a Word document instead of a PDF.

Step 3: Add us as an admin so that we can create the game directly on your organization's account. Click here for the guide:

Step 4: In less than 2-4 working days, we will send you a link to the first draft of the game. You can then send us your feedback via email.

Step 5: Once the game is to your satisfaction, you can make a payment via credit card.

- If your event requires 50 or fewer devices concurrently, you can make payment directly at The concurrent device count will increase immediately after payment is made.

- If your event requires more than 50 devices, we will send you a separate payment link. Once payment is made, we will make the backend changes to reflect on your admin page.

Step 6: Prepare your event materials to share the game link with your players. These are the typical ways our clients share the link:

- Share the game link via email, usually for an internal corporate event.

- Share the game link on the screen, posters, flyers, and other print materials.

You can either ask the players to click on the link or scan a QR code. If you want to use the QR code, please read this article first. This is a must-read:

That's it! If you need help, do email us at